Politique de remboursement
Dernière mise à jour : 2 octobre 2026
Brouillon : certains détails sont encore en cours de confirmation.
Ce document n’est disponible qu’en anglais. C’est la version anglaise qui s’applique.
Fourteen days, no questions
If a first payment for a Jangovia plan was a mistake or the plan is not for you, ask for a refund within 14 days of that payment and you get it in full.
Renewals
You can cancel at any time so the next renewal does not happen. If a renewal was charged and you did not use the plan since, ask within 14 days of that renewal and we will refund it.
How to ask
Write to [contact email] from the email address of your account, or use the receipt Paddle sent you. Paddle, our merchant of record, issues refunds to the original payment method, usually within 5 to 10 business days.
Your legal rights
This policy adds to the rights you have under consumer law; it never takes them away.